Question 1

How long will it take to receive my order?

Accepted Answer

Orders are processed within 1-3 business days. Shipping typically takes 2-4 business days for main centers and up to 7 business days for outlying areas. You will receive a tracking number once your order is on its way.

Question 2

Do you offer custom orders or bulk orders?

Accepted Answer

Yes! If you’re looking for custom batches or need products for an event or business, we can accommodate bulk orders. Contact us directly for more information.

Question 3

Are your products preservative-free?

Accepted Answer

Only certain products contain preservatives. We strive to keep our products as natural as possible, using real, fresh ingredients to create bold and authentic flavors, with minimal use of artificial preservatives.

Question 4

Where do you ship?

Accepted Answer

We offer nationwide shipping across South Africa, straight from our kitchen in Gordon’s Bay, Cape Town. Your favorite Pesky Pepper products are just a click away!

Question 5

Do you offer gift options or packaging?

Accepted Answer

Yes! We offer gift packaging options and can create custom gift sets. Perfect for special occasions or as a unique gift for spice lovers. Let us know when placing your order!

Question 6

How should I store my sauces and pickled goods?

Accepted Answer

Store your sauces and pickled goods in a cool, dry place. Once opened, we recommend refrigerating the items to ensure freshness. The pickled goods can last for up to a year. Always check the product label for specific storage instructions.

Frequently asked questions